Shipping & Returns
We offer free shipping within Australia. After you have ordered it will typically take between ten to fifteen working days for your pieces to arrive. If you require your pieces sooner, simply contact us for an express shipping quote prior to purchasing. We want you to love our pieces as much as we do, and that’s why we carefully wrap every single parcel and use environmentally considerate packaging whenever possible. We also provide tracking details whenever possible, and always post with reputable companies.
We offer free international shipping to New Zealand. If you require shipping to other countries then please contact us for a quote prior to purchasing. The buyer of any product on the Csongvay Blackwood website is responsible for the payment of VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc., required for importing consumer goods to the destination country.
Our work has been successfully posted to all corners of the globe, and as a result, we are not liable for any lost or damaged purchases. All sales are final and no refunds or returns are offered. By purchasing our products you are agreeing to these terms and conditions.